Top 12 Best Courier Companies in Australia for eCommerce
Introduction
With 90,000+ online shopping brands in Australia, it’s no wonder that the ecommerce industry is growing at a healthy rate in the nation. If you’re among the thousands of online stores active today then there’s one aspect that you cannot overlook, no matter — shipping.
How you ship your products can very well improve customer satisfaction or take your brand’s reputation down the drain. Now, not all customers will be angry if they receive their product a day or two late, but (and that’s an important but), you cannot make such compromises on every order.
That’s why today, we’ve picked 12 best courier companies in Australia for ecommerce that can help you ship efficiently and on time.
Best Courier Companies in Australia for eCommerce
Below, you’ll find our courier company list which we believe are viable options for any ecommerce business in Australia.
1. Australia Post
It’s only natural to pick the nation’s own postal service first. Apart from basic postal services, Australia post also helps ecommerce companies deliver their products within Australia and overseas.
Key services:
- With 20,000+ drop-off points, customers can conveniently return or send packages from nearly anywhere in the country.
- Free storage lockers allow customers to pick up parcels at a time that suits them best.
- Parcel tracking ensures your global shipments are traceable, giving both you and your customers peace of mind.
2. Aramex Australia
Once known as Fastway Couriers, Aramex is our second pick for the list. With a range of delivery and return services, your ecommerce brand can ship anywhere in the world using this carrier.
Key services:
- Serves over 220 regions globally, making it a reliable choice for businesses aiming for global expansion.
- Signature delivery options ensure your packages are received securely, providing proof of delivery and reducing the chances of dispute.
- Aramex simplifies the return process, efficiently handling returned items to send back to your warehouse.
3. DHL
A german-based logistics company — DHL is another viable option for online stores in Australia. You can leverage various delivery options and ecommerce-specific solutions for on-time fulfillment.
Key services:
- For businesses needing quick turnarounds, DHL’s next-day delivery ensures your customers get their orders promptly.
- DHL’s advanced tracking technology allows you to monitor shipments at every stage of the journey.
- The platform can also provide extra services like warehousing, making it an all-in-one 3PL solution for growing businesses.
4. Toll Group
Toll Group is an interesting courier on the list because it enables firms to ship large-sized pellets or freights to different locations.
Key services:
- Provides air, ocean, and road freight depending on your business needs, whether you’re moving goods across the country or overseas.
- With customs clearance, they assist in navigating the complexities of international shipping.
- Whether you need to ship in bulk or require specialized logistics solutions, Toll Group has the capacity to handle complex operations.
5. FedEx Australia
Another well-known name in the logistics sector is FedEx. FedEx helps businesses ship both large and smaller shipments.
Key features:
- FedEx allows businesses to easily manage logistics by providing upfront pricing and pickup scheduling.
- Beyond basic shipping, FedEx offers packaging supplies and other services that expedite the logistics process.
- Allows online stores to handle a variety of shipments such as small packages or freights.
6. Couriers Please
Couriers Please is an affordable and reliable option for small businesses that need to send parcels across Australia within the next day.
Key features:
- Couriers Please offer both domestic and international delivery options, ensuring your parcels reach customers on time.
- With a strong performance in metropolitan areas, they excel in urban centers. However, their coverage in rural areas may be more limited.
- Enables customers to track their parcel on the main website using a tracking tool.
7. TNT Australia
Acquired by FedEX, TNT is a courier partner that helps businesses facilitate door-to-door and express shipping.
Key services:
- TNT provides flexible delivery services that can be tailored to your business needs, whether speed or cost is the priority.
- Assists businesses that need to ship sensitive or important items such as legal documents securely.
- Serves 200+ countries, allowing your business to expand and deliver to customers worldwide.
8. Sendle
Sendle is Australia’s first carbon-neutral courier service, appealing to eco-conscious eCommerce businesses that want to minimize their environmental impact while enjoying reliable shipping.
Key services:
- Sendle’s extensive network makes it easy to ship products to 220+ countries, improving your store’s reach.
- Provides a shipping calculator to help you calculate all shipping costs before dispatch, ensuring there are no surcharges.
- Depending on your location and order volume, Sendle provides discounts that can reduce your shipping expenses.
9. Blue Dart
While primarily well-known in South Asian regions, Blue Dart is an experienced courier that has been in the industry since 1983. Online stores can use it for integrating with ecommerce platforms and timely deliveries.
Key services:
- Blue Dart offers comprehensive tracking that allows both you and your customers to stay updated on a parcel’s location.
- Integrates smoothly with major eCommerce platforms, allowing you to exchange order information.
- Provides express delivery to help you ship orders on time.
10. DTDC Australia
DTDC Australia is a versatile carrier that hosts B2B and B2C services for ecommerce brands in Australia.
Key services:
- Helps businesses navigate the complexities of international shipping easily with customs clearance service.
- Offers various ecommerce-specific solutions such as last-mile delivery and reverse pickup.
- DTDC’s range of services makes it a great choice for ecommerce brands looking to manage both local and overseas shipments.
11. StarTrack
StarTrack is an Australia Post-owned company that helps businesses with their packaging, shipping, and freight needs.
Key services:
- Manages multiple logistics operations from packaging to re-attempting failed deliveries.
- Provides accurate delivery time estimates to let you know when customers can receive a product by.
- Allows you to track your shipments in real-time along with multiple delivery options like same and next-day delivery.
12. Pack and Send
Our last pick for the list — Pack and Send is a flexible courier service that helps brands with diverse logistics needs like small parcels and large freight.
Key features:
- Express delivery service lets you ship products easily and quickly across Australia.
- Hosts additional services like packaging, ensuring your goods are protected during transit.
- Provides a tracking tool to help you retrieve the most up-to-date information on all your parcels.
Conclusion
We know how hard it can be to pick just one from several options, especially if you’ve not got much experience in logistics. That’s why a great idea is to use free-trials from multiple courier partners before buying their service.
This way you can test the waters and see which solutions fit your business requirements and budget best. We hope this article has helped you make the right call for your next carrier.
